FAQ

Yes, we ship to nearly 100 countries worldwide from Japan.

Here are some of the countries we have shipped to so far:

• Australia
• Austria
• Belgium
• Brazil
• Bulgaria
• Canada
• China
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hong Kong
• Honduras
• Hungary
• Indonesia
• Ireland
• Israel
• Italy
• Japan
• Lithuania
• Luxembourg
• Malaysia
• Mexico
• Netherlands
• New Caledonia
• New Zealand
• Norway
• Philippines
• Poland
• Portugal
• Singapore
• South Korea
• Spain
• Sweden
• Switzerland
• Taiwan
• Thailand
• United Kingdom
• United States
• Vietnam
• and more!

We ship orders within 5 business days after payment confirmation.
If the item is out of stock, we will order it from our supplier before shipping from our store, which may cause delays.

Express Delivery (Fastest)

• Carrier: DHL or Japan Post (EMS)
• Delivery time: 1–2 weeks (often 5–7 days)
• Tracking number provided

Standard Delivery (Most Affordable)

• Carrier: Japan Post
• Delivery time: 2 weeks – 1 month
• Some countries may take over 1 month; delays may occur
• Tracking number provided

Shipping costs vary by destination, method, and weight. You can check the exact fee on the Cart page before checkout.
How to check shipping costs≫

In some cases, packages may be returned to us for reasons such as an incomplete/incorrect shipping address or the package not being collected from the post office within the holding period.

If your order is returned to us, the shipping cost for resending will be charged to the customer.
If you prefer to cancel instead, we will issue a refund for the order amount minus the original shipping cost.

Import duties, taxes, and customs fees may apply depending on your country/region’s regulations. These charges are not included in the item price or shipping fee.
*For orders shipped within Japan, 10% Japanese consumption tax will be added.*

After shipment, we will email you the tracking number and the tracking website.

You can also track your shipments directly via:

• DHL Tracking
• Japan Post Tracking

Please check the tracking page we provided in your shipping notification email to see your package status.
If you did not receive the tracking email, please contact us.

The confirmation email is sent within 5 business days after purchase. Please check your spam or promotions folder.
For items that are out of stock, shipping may be delayed. Please contact us for more details.

Most of our sheet music is written in Japanese. However, since they use internationally recognized music notation, anyone who can read sheet music can use them without problems. Song titles are shown in Japanese, but we provide an English translation list. Some products are also available in English notation.

We currently sell only physical sheet music shipped from Japan. Digital versions are not available at this time.

We accept payments via PayPal and major credit cards, including Visa, Mastercard, and American Express. Additional available payment options are shown at the bottom of our website.

We are based in Odawara, Kanagawa, Japan (JST/UTC+9), and all orders are shipped from Japan.

We do not have a physical store where you can browse sheet music in person. Our products are available exclusively through our online shop.