Taxes & Customs
Select your country to see relevant information on import taxes, duties, and fees.
For our customers in the EU
Wasabi Sheet Music uses the IOSS (Import One-Stop Shop) system for EU orders.
Order amount
VAT collected automatically at checkout
If your order total (excluding shipping) is €150 or less, VAT is calculated and collected at the time of purchase via the IOSS system. You will not normally be charged again upon delivery.
VAT and customs duties may apply on delivery
Orders above €150 fall outside the IOSS scheme. VAT, customs duties, and import taxes may be charged separately upon delivery.
Before you place your order
Please keep the following in mind
- Always place your order under a personal name. If a company name appears in the shipping or billing address, the order may be treated as a commercial import (B2B) and IOSS will not apply.
- A handling fee (approximately €2–€20) may be charged by your carrier or local postal service, depending on your country.
- All prices are shown excluding VAT. VAT is calculated automatically in your cart based on your delivery country.
- The €150 threshold applies to the product total only, excluding shipping costs.
If you receive a VAT bill on delivery
Please do not pay immediately. Contact us with a copy of the invoice and we will review it and advise on next steps.
For our customers in the US
Good news — most US orders now ship with all duties and customs fees included at checkout. No surprise charges on delivery.
Orders up to 2 kg (most orders)
Shipped DDP — nothing more to pay on delivery
Choose either Standard Delivery (Normal Airmail, approx. 10–30 business days) or Express Delivery (Japan Post, approx. 3–7 business days) at checkout. US import duties and customs clearance fees are prepaid by us through the official Japan Post × Zonos system, so your package is delivered with no extra charges and no customs delays on your side.
The price you see at checkout is the final price.
Orders over 2 kg (large orders)
Shipped via DHL Express (DDU)
Larger orders ship via DHL Express. In this case, US customs duties, taxes, and the carrier's handling fee are charged to the recipient upon delivery and are not included at checkout.
Background — US regulatory change
The US abolished the de minimis exemption (previously USD 800 tax-free) on August 29, 2025, so duties now apply to all imports. To keep your experience simple, we prepay these charges for all orders up to 2 kg.
For our customers in Canada
Orders over CAD 20 may be subject to applicable customs duties and GST (Goods and Services Tax).
Charges determined by Canada Customs
These fees are determined by the Canada Border Services Agency (CBSA) and collected by the carrier upon delivery. For more information, please visit the Canada Customs website.